MOVES Platform — Facilitator Manual v1.0

◉ Platform Overview

The MOVES platform is a web-based tool for facilitating co-design workshops in mountain municipalities. It guides small groups of citizens through a structured sequence of exercises that culminate in a Local Action Proposal (LAP) — a concrete civic initiative document.

🗺 Who uses the platform?

Role	What they do	How they access
Participants Participant	Work through the group exercises and fill in the LAP	Direct link shared by facilitator (no login needed)
Facilitators Facilitator	Create events, monitor live progress, export results	Login with username + password
Admins Admin	Full control: manage all events, users, bulk exports	Login with admin credentials

📋 The 5 thematic groups

Group	Topic	Code
🏥 Essential Services	Access to healthcare, education, social services	ES
🚌 Mobility & Connections	Transport, digital connectivity, infrastructure	M&C
🌱 Youth & Opportunities	Employment, participation, youth initiatives	Y&O
🏛️ Participation & Governance	Civic engagement, institutional dialogue	P&G
🤝 Intermunicipal Cooperation	Joint services, cross-border projects	IG

◉ Access & Login

Platform URL https://moves.en.norema.eu

Open the platform URLAny modern browser (Chrome, Firefox, Edge, Safari). No app installation needed.

Enter your credentialsUsername and password provided by ANCI Lazio / Norema. Credentials are case-sensitive.

You are now in the Facilitator PanelYour session is saved for 24 hours. You can close the browser and return without logging in again.

⚠️

Do not share your login credentials. Each facilitator has their own account. If you lose access, contact helpdesk@norema.eu.

1 · Create a Workshop Event

Each physical workshop session is represented by an Event. You need to create one before participants can join.

Fill in the event detailsName (e.g. "Forum Campoli April 2026"), date, location, and language (IT / EN / AL / PT).

Click "Create event"The platform generates a unique event code (e.g. MOVES-IT-20260426-A3F2) and a participant link.

The event language is fixed at creationAll participants joining via the link will see the interface in the chosen language. This cannot be changed later.

ℹ️

You can create multiple events (e.g. one per municipality). Each event has completely isolated data — groups from different events never interfere with each other.

2 · Share the Participant Link

Once the event is created, participants access it via a unique URL. No login is required for participants.

🔗 How to share the link

In the event card, click "Copy" next to the participant link. The link looks like:

Examplehttps://moves.en.norema.eu?event=MOVES-IT-20260426-A3F2

Share it via QR code, WhatsApp, projector screen, or email. Each device (tablet/laptop at a group table) needs to open this link.

💡

Recommended setup: One device per group table. Open the link before the workshop starts, select the group, and leave it open throughout the session. Progress saves automatically every time a field is edited.

3 · Participant Workflow

Once a participant opens the event link, they follow this guided sequence:

Step 0 — Group SelectionEach table selects their thematic group (Essential Services, Mobility, Youth, Governance, or Cooperation). Only one group per table.

Step 1 — Main ProblemDescribe the central problem the group wants to address in their municipality.

Step 2 — Problem TreeIdentify causes and effects. A visual tree diagram is generated automatically.

Step 3 — Idea GenerationFree brainstorming: add 3–5 solution ideas. Ideas can be added via text input.

Step 4 — Solution Tree & StakeholdersTransform the problem tree into a solution tree. Map stakeholders on a 2×2 matrix (interest vs. influence).

Step 5 — Pre-design CanvasAnswer: What do we do? For whom? With whom? How?

Step 6 — Full LAP TemplateComplete the 12-section Local Action Proposal template (title, context, objectives, actions, stakeholders, resources, timeline, sustainability, EU dimension).

Final — Generate & Export LAPClick "Generate Local Action Proposal" to preview the formatted document. Print or save as PDF.

💾

Auto-save: Data is saved to the server every time a field loses focus. There is no manual "Save" button to click — just type and move to the next field.

4 · Live Facilitator Dashboard

While the workshop is running, you can monitor all groups in real time from the Facilitator Dashboard.

Click "Enter event"From the Facilitator Panel, click "Enter event" on your active workshop.

Open the Facilitator DashboardClick the "Facilitator dashboard" button in the top bar, or use the sidebar link.

Monitor group progressEach group shows a progress card with completed steps (✓ marks), last saved timestamp, and a live LAP preview.

🔄

The dashboard refreshes automatically every 15 seconds. You can also click ↻ Reload to refresh immediately.

5 · LAP Preview & Export

After completing all steps, participants can generate and export their Local Action Proposal.

Button	What it does	Output
🖨 Print	Opens browser print dialog	Printed document
💾 Save PDF	Sets the correct filename and opens print dialog → select "Save as PDF"	PDF named `Place_Date_LANG_Group.pdf`
🌐 Export EN	Translates all content to English via AI, shows in-page preview	English LAP preview + PDF download

💡

When saving as PDF, make sure to select A4 format in the print dialog. On Mac, use File → Print → Save as PDF. On Windows, select "Microsoft Print to PDF" or "Save as PDF".

🌐

Export EN uses Claude AI to translate. It takes 5–10 seconds. Once the English preview appears (purple banner), click "Download English PDF" to save. Click "↩ Italian version" to go back to the original.

6 · Close, Reset & Delete

Action	Effect	Reversible?
🔒 Close workshop	Participants can no longer edit data — read-only mode	Yes — click 🔓 Reopen
🗑 Reset all dataAdmin	Deletes all group data for the event (keeps the event itself)	❌ No
❌ Delete workshopAdmin	Permanently deletes the event and all associated data	❌ No

⚠️

Reset and Delete require double confirmation and are irreversible. Always export PDFs before resetting or deleting data.

★ Admin Panel Admin only

Admin users see "🛡 Admin Panel" instead of "Facilitator panel" after login. Additional features are available.

🛡

Admin features are only visible to users with admin credentials. Standard facilitators do not see these options.

Per-workshop admin actions

Each workshop card shows an admin action row (purple label 🛡 Admin:):

Button	What it does
🖨 Print all LAPs	Loads all group data and generates a combined PDF in the event's original language
🌐 Print all EN	Translates all groups to English and generates a combined multilingual PDF
🗑 Reset all data	Clears data for all 5 groups (double confirmation required)
❌ Delete workshop	Permanently removes the event and all data (double confirmation required)

Full Admin Panel (🛡 Open Admin Panel →)

Tab	Features
📊 Dashboard	Statistics across all events: total, active, closed, breakdown by language
🗓 Events	Full list of all events from all facilitators, with close/reopen/delete actions and direct LAP viewer access
👥 Users	Add new facilitators/admins, change passwords, remove users
📄 LAP & Export	Select any event, view all group summaries, batch-translate all groups to English with a single click

✓ Testing Checklist

Use this checklist to verify that all platform features work correctly in your environment. Check each item after testing.

Login & Access

Login works with your credentials
Logout works and redirects to login screen
Session is restored after closing and reopening the browser
Wrong credentials show an error message

Event Management

Create a new test event (name, date, place, language)
Event appears in the list with correct details
Participant link is generated and can be copied
Opening the participant link loads the correct event interface
The interface language matches the event's configured language

Participant Workflow

Group selection works (all 5 groups selectable)
Step 1–6 navigation works (Save and continue buttons)
Data is auto-saved (leave and return to same step — data persists)
Problem tree (Step 2) renders the visual diagram correctly
Idea generation (Step 3) allows adding/removing ideas
Stakeholder matrix (Step 4) allows adding/removing stakeholders
LAP template (Step 6) fields are all editable

LAP Output & Export

"Generate LAP" button produces a formatted document
Print button opens the browser print dialog
Save PDF button sets the correct filename
Export EN button translates content and shows the English preview
"Download English PDF" saves the English version
"↩ Italian version" restores the original language LAP

Facilitator Dashboard

Dashboard loads and shows all groups
Progress indicators update correctly
Auto-refresh works (data updates without page reload)
↻ Reload button works

Workshop Controls

🔒 Close workshop prevents further editing by participants
🔓 Reopen workshop re-enables editing

🐞 Report a Bug

Found something that doesn't work as expected? Fill in the form below and send it to our helpdesk. The more detail you provide, the faster we can fix it.

🐞 Bug Report Form

Your name *

Organisation

Date observed *

Browser & device

Platform section *

Severity *

Steps to reproduce *

Expected behaviour *

Actual behaviour *

Additional notes / screenshots

✅ Your email client should have opened with the pre-filled report. If it didn't open, copy the preview above and send it manually to helpdesk@norema.eu.